Last Updated: July 2025
All purchases of BrainseedAI subscriptions are non-refundable. Once you subscribe and payment is processed, we do not offer refunds for any unused portion of your subscription period, including partial months or unused features.
This policy allows us to keep our pricing fair for all users and to continue investing in new features, AI improvements, and support. We encourage you to review your plan and usage before subscribing.
You may cancel your subscription at any time from your account dashboard. After cancellation, your subscription will remain active until the end of your current billing cycle. You will not be charged again, and your access to paid features will end when your subscription expires.
In rare cases, such as duplicate charges or proven technical errors, we may review refund requests at our sole discretion. If you believe you are eligible for an exception, please contact our support team with the following information:
Our team will review your request and respond within 3-5 business days. Please note that submitting a request does not guarantee a refund.
Q: Can I get a refund if I forgot to cancel?
No, we do not offer refunds for unused time or accidental renewals. Please set a reminder to cancel before your next billing date if you do not wish to continue.
Q: What if I was charged twice?
If you notice a duplicate charge, contact us immediately with details. We will investigate and, if confirmed, issue a refund for the duplicate payment.
Q: Can I pause my subscription instead of canceling?
Currently, we do not offer a pause feature. You may cancel and resubscribe at any time.
Q: How do I contact support?
See the contact section below for details.
If you have any questions about our refund policy or need assistance, please contact us:
We are committed to providing a fair and transparent experience for all users. Thank you for choosing BrainseedAI.